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Delete your account

For customers of Al Tazaj, drivers of Tazaj Driver, and staff using Tazaj Manager.

In the app

  1. Open the app and sign in.
  2. Go to Account (or Settings in the driver app).
  3. Tap Delete account and confirm.

Without the app

Email abdullah.sa.albadi@gmail.com from the email or mobile number on your account with the subject “Delete my account”. We will act on it once we have confirmed the account is yours.

What is deleted

  • Your name, mobile number, email and password.
  • Your saved addresses and their map pins, and your location (drivers).
  • Push tokens and every sign-in session.
  • The messages and photos you sent in order chats, and the comments on your ratings.
  • Your favourites, and the car description and door instructions on your orders.

What is kept

Order, payment and VAT records keep their amounts, for accounting and as long as the law requires, without anything linking them to you. The stars of your ratings stay, without the comment, because they count towards the other side's average.

Restaurant staff (Tazaj Manager)

A staff account is created by the restaurant owner and switched off from the manager app when the job ends, which signs it out of every device at once. To have your data erased, email abdullah.sa.albadi@gmail.com. The audit log keeps what you did, without your contact details.

An account cannot be deleted while an order is in progress — and for drivers, while a delivery is under way, cash is held or earnings are unpaid — so nobody loses money. Settle that first, then delete.