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Terms of use

Effective: 2026-11-04

By using the Al Tazaj apps you agree to these terms. The service is provided by Al Tazaj restaurant in Riyadh, owned by Abdullah Albadi.

1. Your account

  • You can browse the menu without an account; you need to sign in to place an order.
  • You are responsible for the accuracy of your details and for keeping your sign-in private.
  • You can delete your account in the app at any time, unless an order is in progress.

2. Orders and prices

  • Prices are in Saudi riyals. VAT (15%) is added and the final total is shown before you confirm.
  • The price that applies is the one our system calculates when you confirm.
  • An order is accepted when the restaurant confirms it; it may be declined for operational reasons, such as an item running out or the address being outside the delivery area.

3. Cancellations and refunds

  • You can cancel an order in the app while it is waiting for the restaurant to accept it.
  • For a problem with a delivered order (a missing or wrong item), contact us on the day of delivery: abdullah.sa.albadi@gmail.com.

4. Payment

Pay cash on delivery. When paying cash, please have the amount ready; the driver collects it and hands it in to the restaurant.

5. Delivery

  • We deliver to the address and map pin you set — please make sure they are accurate.
  • Delivery times are estimates and depend on demand and traffic.
  • If delivery fails because nobody answers or the address is wrong, the cost of food already prepared may not be refundable.

6. Delivery drivers

Drivers are subject to joining terms set by the restaurant, and must collect and hand in cash, record proof of delivery, and treat customers courteously.

7. Acceptable use

Do not misuse the service, place fake orders, game promotions, or attempt unauthorised access. We may suspend accounts that do.

8. Liability

We take reasonable care to keep the service running but cannot guarantee it is free of faults. These terms do not limit your statutory rights as a consumer.

9. Governing law

These terms are governed by the laws of the Kingdom of Saudi Arabia. Contact: abdullah.sa.albadi@gmail.com.